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Winter Half Price Sale Now On!

Get in touch

Our UK-based specialists are here to help with any questions about our scooters and chairs, from choosing the right model to aftercare.
Smiling Muick Sandy adviser taking a call to book a home visit

How to reach us

  • Call us

    0800 043 2323 Monday to Friday, 9am to 5pm

    Call now
  • Email us

    customer.service@muicksandy.co.uk

    Send an email
  • Home visit

    Try a scooter or chair in your own home, with no obligation.

    Arrange a visit
  • Aftercare

    Our skilled UK engineers are on hand 24/7 if your scooter or chair needs attention.

    Help & support

What can we help with?

Choose the option that suits you and one of our specialists will be in touch.

  • Free brochure

    Our full range of scooters and chairs, sent straight to you.

  • Home demo

    See a scooter or chair in your own home and find the right fit.

  • Test drive

    Try one of our folding scooters for yourself before you decide.

Delivery men with van

We're here if you need help

In the unlikely event that your scooter or chair needs attention, our skilled UK engineers are on hand 24/7 to assist.

  • Free white-glove delivery and installation
  • 24/7 engineer support
  • Friendly UK-based customer care

Delivery & installation

Common questions

Some common questions we are asked.

You can reach our customer care advisors by: Phone: 0800 043 2323 (select option 2) Email: customer.service@muicksandy.co.uk

If you experience an issue, first consult the troubleshooting guide provided with your product. If the issue persists, contact our customer care team at 0800 043 2323 or email customer.service@muicksandy.co.uk. Our dedicated team will assist you and arrange for repairs if needed.

We understand that choosing the right product is an important decision. That's why we offer a free, no-obligation 'try it at home' service. Our friendly experts will bring a selection of products to your home, where you can try them in a familiar setting. They'll assess your needs and recommend a product that fits your lifestyle. After the visit, we'll provide a quotation for you to consider at your leisure. To book an appointment, call us free on 0800 043 2323.

We take your privacy seriously and comply fully with GDPR. Your data is securely managed, and we only use it for purposes related to your order and experience with us. For questions or concerns about privacy, email us at sales@muicksandy.co.uk.

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